Information for the consumer in accordance with Legislative Decree of 22 May 1999, n. 185 (in Official Journal, 21 June, n. 143). Implementation of directive 9l/l/CE relating to the protection of consumers in respect of distance contracts.
The supplier of the services or products is Franco Fargetta, with legal headquarters at "Piazza Umberto I, 13 95041 Caltagirone (CT) Telefono: 0933 56990".
According to article 5 of Legislative Decree 185 of 1999, the customer has the possibility to withdraw from the contract/order stipulated on the Internet without incurring any penalty and without giving any explanation, in compliance with the conditions that follow.
The right of withdrawal does not apply:
In the cases mentioned above, Fargetta S.r.l. will return the purchased good to the sender.
Customers who purchase with a VAT number may not exercise the right of withdrawal (by law).
In order to exercise the right of withdrawal, the customer will have to send a registered letter with return receipt requested to the address indicated below within 10 (ten) working days from the receipt of the products ordered. The Communication can also be sent, within the same term, by telegram, telex or fax, as long as it is confirmed by registered letter with return receipt requested within the following 48 hours.
The Communication will have to contain:
In order to obtain a refund for the amount paid, customers will have to send back the purchased products to the following address at their own expense:
Piazza Umberto I, 13
95041 Caltagirone (CT)
Telefono: 0933 56990
The items to be returned will have to be sent back within ten working days from the date of receipt of the goods through any carrier, forwarder or shipping company of the customer's choice.
Method of refund of amount paid: Fargetta S.r.l. refund the amount paid by bank transfer (or other method of payment) in the least possible amount of time and in any case within 30 days from receipt of the written Communication.
The refund refers to the price of the product or products returned.
It is expressly understood that the expenses incurred to return the product to Fargetta S.r.l. will have to be paid by the customer.